Privacy Policy for https://private-boat-hire-dubai.terratrek.net
Introduction
Welcome to https://private-boat-hire-dubai.terratrek.net! We are dedicated to providing an exceptional experience while prioritizing your privacy and data security. This comprehensive Privacy Policy explains our practices regarding the handling of personal information, ensuring transparency and compliance with global privacy regulations.
Scope
This policy covers all aspects of our online presence, including but not limited to:
- Our official website at https://private-boat-hire-dubai.terratrek.net
- Mobile applications and software developed by us
- Online services and products offered through our platform
- Interactions between users and our representatives via email, phone, or text messages
Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our site, as they have their own privacy policies.
Processing Activities
You engage with us when:
- You register an account and use our applications or services as an authorized user.
- You visit our website(s) linked to this Privacy Policy.
- You subscribe to newsletters, marketing emails, or receive other communications from us.
- You make purchases on our platform.
- Your mobile device interacts with our services, allowing collection of device identifiers and location data.
- You provide feedback or participate in surveys.
- Your social media accounts connect with our services.
- You browse or download products from our digital catalog.
Personal Data Collection
We collect various personal data categories to enhance your experience and personalize our services:
- Account Information: This includes usernames, passwords (hashed and salted), and account settings preferences.
- Payment Information: Credit/debit card details, billing addresses, and payment transaction records are processed through secure third-party gateways.
- Financial Data: We may store bank account information for direct debits or refunds, but this is done securely in compliance with PCI DSS standards.
- Purchase History: Details of your bookings, rental duration, and associated costs are recorded for billing and customer support purposes.
- Mobile Device Identifiers: Unique device IDs, mobile network carrier, and mobile operating system type may be collected to optimize user experience.
- Location Data: With your consent, we access location services to provide location-based services and recommendations.
- Feedback and Reviews: We encourage user feedback and may collect contact details for follow-ups.
- Social Media Information: When you connect your social media accounts, we may access basic profile information (name, email address) as allowed by your privacy settings.
- Product Interaction Data: Details of products viewed, downloaded, or purchased are tracked to improve product recommendations.
Cookies and Tracking Technologies
We employ cookies and similar tracking technologies for several purposes:
- Strictly Necessary: These cookies enable core functionalities like login and access to secure areas of our site.
- Preference Cookies: They remember your preferences, such as language and display settings.
- Analytics Cookies: Used by analytics providers to gather anonymous data about user behavior on our website, helping us improve our services.
Users can manage non-essential cookies through our built-in Cookie Manager.
Data Retention and Deletion
We adhere to the principle of data minimization, retaining personal data only for as long as necessary:
- Account information and transaction records are kept for the duration of your account’s active status.
- Financial data is stored securely for billing, tax, or legal obligations, but not beyond 5 years after the last interaction.
- Purchase history may be retained for up to 7 years for analytics and business intelligence purposes.
- When you unsubscribe from our communications or request deletion of your account, we initiate a secure deletion process.
Data Security Measures
We take robust measures to protect your data:
- Implementing industry-standard encryption protocols for data at rest and in transit.
- Engaging reputable third-party processing partners who adhere to strict security standards.
- Regularly conducting security audits and penetration testing.
- Training our staff on data privacy and security best practices.
Children’s Privacy
We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data, please contact us immediately at the address provided below.
Your Data Rights
Depending on your location, you may have certain rights regarding your personal data:
- Access: You can request access to the personal data we hold about you.
- Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
- Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
- Restriction: You may limit our use of your data in specific situations.
- Data Portability: We can provide your data in a format suitable for transfer to another controller.
- Object: You have the right to object to processing based on legitimate interests or direct marketing.
- Non-Discrimination: You cannot be discriminated against for exercising your data protection rights.
To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond within 30 days of receipt of your request.
Policy Updates and Changes
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for the latest information.
Contact Us
For any questions, concerns, or requests regarding your privacy:
- Email: [email protected]
- Address: [Our Physical Address]
We value your trust in our services, and this Privacy Policy is designed to ensure a transparent and secure online experience.